Tenant FAQs

Properties are rented on a first-come, first-served basis once a completed application and all required fees are received. We recommend submitting your application as soon as possible to secure the rental you’re interested in.

Move-in costs vary depending on the property. Typically, tenants must pay the first month’s rent and a security deposit before moving in. Some properties may also require last month’s rent.

Applicants must be of legal age to enter into a binding lease agreement, which is generally 18 years or older.

Yes, the security deposit is refundable as long as there is no damage beyond normal wear and tear, and all lease terms are fulfilled. Deductions may be made for unpaid rent, damages, or cleaning fees as outlined in the lease.

A cosigner may be required if an applicant does not meet the income, credit, or rental history criteria. Cosigners must meet financial qualifications and sign a guarantor agreement accepting responsibility for the lease.

Applications can typically be completed online or in person. A full application, application fee, and supporting documentation—such as proof of income and photo identification—are required for processing.

Rent can be paid online through the secure tenant portal, via automatic bank transfer, or by check or money order, depending on the property’s payment options. We encourage online payments for convenience and faster processing.

Review your lease agreement and contact management before bringing a pet into the property. Some homes allow pets with an additional pet deposit or monthly pet rent, while others may have restrictions or require approval.

All tenants listed on the lease are responsible for the entire lease term. If one tenant wishes to remain, they may need to qualify independently or find a replacement tenant approved by management before making changes.

Most leases require written notice before vacating. Please check your lease for the required notice period and submit your intent to move out in writing by the specified deadline to avoid penalties.

Routine maintenance and repairs are handled by the property management company. However, tenants may be responsible for any damages caused by negligence, misuse, or failure to report issues in a timely manner. All maintenance requests should be submitted through the proper online portal or contact channel.